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Frequently Asked Questions

10 am check out & 3pm check-in.

Serviced accommodation refers to fully furnished apartments or houses that are available for short-term or long-term stays. They are equipped with modern amenities and services such as housekeeping and maintenance.

Serviced accommodation provides more space, privacy, and flexibility than a typical hotel room. Serviced accommodations come with a separate living room, kitchen, and bedroom, and they offer more amenities and services than a traditional hotel.

Our serviced accommodation properties are fully furnished and equipped with modern amenities such as a fully equipped kitchen, laundry facilities, free Wi-Fi, and cable TV. We also provide linens, towels, and toiletries for our guests.

We have specific properties available, information upon request at enquiries@staywithus.co.uk

We provide regular housekeeping services for our guests, which includes cleaning and changing of linens and towels. The frequency of cleaning depends on the length of stay and guest preferences.

We provide 24/7 support for our guests through our customer service team. Our team is available to assist with any inquiries or concerns throughout the guest’s stay.

We accept various forms of payment such as credit cards and bank transfers. We also offer discounts for long-term stays and for corporate bookings.

We have specific apartments that are pet-friendly, so it’s important to check with us in advance if you are planning to bring a pet. Additional fees may apply.

We have a strict no-smoking policy in all of our properties. Guests who violate this policy may be subject to additional cleaning fees.

We offer flexible booking options with a minimum stay of 2 nights. However, we do offer discounts for longer stays.

We have a cancellation policy in place, and guests can cancel their booking within a specific timeframe without incurring any charges. It’s important to check the specific terms and conditions of the booking before making a reservation or contact us directly at enquiries@staywithus.co.uk.

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